EDD Request for Assistance

Please read the below notice before filling out the web form. 

End of PEUC, PAC, PUA, MEUC, AND FED-ED: Regardless if you still have remaining weeks or a balance, the week ending September 4, 2021 was the last payable week for the following federal unemployment benefit programs.

  • Pandemic Emergency Unemployment Compensation (PEUC): If you are on any extension, your extension ended on September 4, 2021.
  • Pandemic Additional Compensation (PAC): The additional $300 federal supplement ended on September 4, 2021.
  • Pandemic Unemployment Assistance (PUA): Prior to COVID-19, the self-employed, independent contractor or gig worker were not entitled to unemployment benefits since no employer tax was paid. PUA was create solely as a temporary program for the COVID-19 crisis and ended on September 4, 2021.
  • Mixed Earner Unemployment Compensation (MEUC): Duel income of W-2 and 1099-MISC program of at least $5,000 ended on September 4, 2021.
  • FED-ED: This extended benefit period is based on a state’s high unemployment rate and only after people have collected all regular Unemployment Insurance benefits as well as any (PEUC) extension benefits they were eligible for. The FED-ED ended on September 11, 2021.

The deadline was set forth by the U.S. Congress from the American Rescue Plan Act of 2021 (H.R. 1319 signed by President Biden on March 11, 2021):

Sec. 9011 - Pandemic Unemployment Assistance (PUA)

  • Begins the Benefit Week Ending Saturday, March 20, 2021.
  • Extends PUA through the Benefit Week Ending September 4, 2021. (Program End Date of 9/6/21)
  • Increases the maximum duration of PUA benefits from 50 to 79 weeks.

Sec. 9013 - Federal Pandemic Unemployment Compensation (PUC)

  • Extends the PUC benefit of $300 per week through the Benefit Week Ending September 4, 2021. (Program End Date of 9/6/21)

Sec. 9016 - Pandemic Emergency Unemployment Compensation (PEUC) Extension

  • Begins the Benefit Week Ending Saturday, March 20, 2021.
  • Extends PEUC through the Benefit Week Ending September 4, 2021. (Program End Date of 9/6/21)

For questions, please contact EDD directly.

Here are tips on how to call EDD:

  • EDD phone numbers 1-833-978-2511 and 1-800-300-5616 go to the same call center.
  • Monday – Sunday between 8am and 8pm PST (before or at 8 am, 10:15/10:30am or closer to 6/7pm seem to be best times). 
  • Press 1 during the 1st recording, then press 2, then press 4 to get through to an EDD representative.
  • EDD recently implemented a “virtual hold” feature, which allows callers to get a call back from EDD rather than waiting on the phone for an agent.
  • Persistence is key when calling EDD. You may get a message that your call cannot be completed at this time. Hang up and try again. It may take some time and dialing to get connected to someone who is able to help you

Troubleshooting other issues:

  • Here are tips on completing ID.Me
  • Upload the appropriate identity documents and photos online. Please make sure the entire document is visible without any obstructions and that the information is legible.
  • If you are having trouble uploading files, consider using another internet browser or device.
  • If you have filed a new claim and are still missing payments
  • You can check the date your claim was initially filed on your UI Online homepage under Benefit Year on the right side of your Claim Summary. Your issue might be that there is a gap between when your old benefit year ended and when your new year begins.
  • To backdate your claim, go to https://askedd.edd.ca.gov/, click on the Category “Unemployment Insurance Benefits,” then click on the Subcategory “Claim Questions,” then select the Topic “Backdate the Effective Date of my Claim Due to COVID-19” and click “Continue” to fill out claim information and type “Backdate my claim to mm/dd/yyyy” in the space provided for the new claim to start immediately after the previous claim’s ending date.

If you have attempted the above steps and have not gotten a response from EDD after two weeks of calling EDD, please fill out the form below and a member of our staff will follow-up to obtain additional information that is required to provide assistance.Start by selecting your zip code.

* Having trouble with the form? If the form does not submit then you have not filled out all of the required boxes.

Assistance Form
Contact Information
Name
Address
Have you contacted another elected official?


REQUEST FOR ASSISTANCE AND AUTHORIZATION FOR RELEASE OF INFORMATION

Please carefully read the following:

By completing this form, I am requesting the Office of Assemblymember Mullin (the “Assemblymember”) to assist me in working with the Employment Development Department (EDD) on my claim. I acknowledge that this may require the release of information contained in my records the dissemination of which may be prohibited by law. Therefore, I hereby authorize EDD and the Assemblymember to share all relevant portions of my records with each other, and to discuss matters relating to those records and my claim, until my claim is resolved.

I agree that I will not submit any personal identifiable information through this form that is not specifically requested. If the Assemblymember’s office needs additional information, such as my EDD number, the office will contact me to request that information.

Zip code entered is outside of the District. Please use the Find Your Rep webpage to find your District Representatives.